Quick Fiber
Solution The main solution was to keep users motivated throughout their fitness journey by implementing features on a fitness app that allowed them access to everything they needed. |

Interviews I started out my empathize phase with naturalistic observation, where I observed as other gym-rats performed their workouts seamlessly. I knew that there's always another side to things and my biases could be clouding my perception, I decided to get up close and conduct user interviews, get a better grasp of the pain points of different individuals in the fitness community. I did a lot of research on the best interview practices and how to get the best answers from interviewees. I prepared an interview script with 25 open-ended questions, focusing on our target audiences’ experiences, motivations, and daily routines. In 4 days, I recruited and interviewed 20 users physically. I referenced the user interview findings throughout the entire design process. |
Personas I always want to form a deeper understanding of my users' goals, needs, experiences, and behaviors. So, I created 2 personas which would represent male and female. They were based on naturalistic observations and the user interviews which I conducted. I used these personas whenever I wanted to step out of myself and reconsider the initial ideas or just empathize more with user. These personas helped me really understand how my intedned users feel and think. Truly, iteration leads to creation of a masterpiece. |
I created a fully-functional, high-fidelity prototype of the new flows using Whimsical and later Figma. At the same time, I started recruiting subjects for the test who fit the criteria. I did 4 usability tests in the first round and 5 after iterating on the issues that were identified:
Usability Issue 01
Calorie tracker and meal suggestions feature
Users were unable to understand where to click to track calories, They also didn't know where to click to see meal suggestions.This issue came up for 3 of the test users. The users then recommended that they would prefer if those features were on the home page as opposed to them having to search for it.
Usability Issue 02
Daily workout recommendation/program
Users mentioned that they were overwhelmed with too many workouts to select from, which made it harder to make a decision on which workouts to go for.
Solution 01
Implementing calorie tacker and Meal suggestions in visible area
The solution was clear; Put these features in a place where they'll be easily accessible for users, because from the start, that was their main NEED.
Solution 02
Streamlining workout program
The solution was to streamline workout programs to reflect which body part they'd be working on per day. This solution was the best as it also allowed me to make provisions for the calorie tracker and meal suggestions to be on the home page.



